Please choose the correct electric bicycle model when purchasing.
If you can't find the model you need, please feel free to contact us or email tosupport@hidoes.co.uk
Free Shipping
In-stock orders typically ship within 1-2 business days, unless otherwise noted on the product page. Please allow 2-7 business days for your shipment to arrive at your address.
Total time = process time + shipping time.
1-Year Warranty
We offer 1-year warranty for the bike, 6-month warranty for the battery, warranty time starting from the date you receive the goods.
14-Day Return
If you are not satisfied with your purchase and the product is still in brand new conditions, you can simply return and refund. Please note customers are responsible for returning shipping fee. We will either provide a replacement or a refund (shipping fee excluded), depending upon your requirement after receiving the exchanged item of your order.
I have not received the lighthouse.I haven't received the headlight. I've tried to contact you via the website chat, but no one answers. I sent you an email asking about my headlight order, but no one answers either. This sounds like a scam. A new Hidoes B3 bike, and the battery fails, the headlight burns out, and it doesn't work. It's a disgrace, and no one takes responsibility. I'll have to report it to the police.
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