If you are not satisfied with your purchase and the product is still in brand new conditions, you can simply return and refund. Please note customers are responsible for returning shipping fee. We will either provide a replacement or a refund (shipping fee excluded), depending upon your requirement after receiving the exchanged item of your order.
Note: We do not accept returns due to reasons such as the bike/scooter cannot be registered, requires a driver's license to drive, or is illegal.